Auntie’s Daily Care Calls
Daily calls and check-ins from our Aloha Support Team
1.) Who This is For
This service is perfect for:
- kupuna (elders) who live alone but don’t want or need daily in-person care
- individuals who may tend to forget medications or appointments
- persons recovering after a hospital stay or surgery and who could benefit from regular check-in calls
- adults with mild memory challenges
- families on the mainland who want reassurance about their loved one
- anyone who could use a daily friendly voice reminding them that they’re not alone
We are not replacing home care—we’re filling the gap between independence and hands-on care, offering gentle support that helps people feel grounded and confident.
2.) What This Service is All About
Auntie’s Daily Care Calls is built around a simple fact: sometimes all a person needs is a little check-in, a little reminder, and a little human connection to feel safe and supported.
Not everyone needs full in-home care. But a lot of people do need:
- a reminder to take medication or stay hydrated,
- a nudge about an appointment,
- a friendly voice checking in.
That’s exactly what this service offers—consistent, caring phone support, with a warm, dependable presence on the other end of the line.
3.) Helpful Definitions
For clarity, the following terms are used throughout this document:
Care Call Recipient: The person at home who receives the reminder and check-in calls.
Aloha Support Team: The people (aunties) who make the scheduled calls to the Care Call Recipient.
Auntie: The term “auntie” reflects a warm, respectful, relationship-based approach and does not imply a family relationship.
Support Team Supervisor: The person in a supervisory role on the Aloha Support Team.
Call Recipient Representative: The person responsible for decisions, agreement signing, and payment for the service. In some cases, the Care Call Recipient may serve in this role on their own behalf.
Emergency Contact(s): The person(s) designated to be notified if we are unable to reach the Care Call Recipient. We require three names and phone numbers in case the first person cannot be reached. These should include the Call Recipient Representative, a family member or friend, and—if possible—a neighbor of the Care Call Recipient.
4.) What Sets Us Apart
Hawai‘i has its own family-centered way of caring for people, and Auntie’s Daily Care Calls reflects this spirit of aloha because it values:
- relationships
- trust
- connection
- real human presence, even by phone
Our calls aren’t robotic or clinical. They’re warm, respectful, and personal. The same voice typically calls each day, with another friendly member of our Support Team stepping in on scheduled days off. That consistency matters.
And unlike mainland-based reminder apps or automated services, we are here locally. If something feels wrong, we are able to respond.
5.) How The Calls Work
Our system is designed to make life easier—not more complicated. Care Call Recipients receive support and consistency—a simple routine that can help them feel seen, reassured, and safe.
During each call, the dedicated auntie from our Aloha Support Team:
- offers a medication reminder (if needed)
- checks in on how the person is feeling
- asks if anything unusual or worrisome is taking place
- reminds about appointments or tasks
- listens for signs of distress, or anything out of the ordinary
- notes the call in the call log
If something seems “off,” the auntie checks in with the Support Team Supervisor to determine next steps.
6.) The Safety Aspect
This is where our service goes far beyond ordinary reminder-call companies.
If someone doesn’t answer their call, we don’t just leave a message or hang up and try again on the next scheduled call.
Here’s what happens instead:
- For both plan options: Two additional call attempts are made, at approximately thirty-minute intervals, in case the Care Call Recipient was briefly unavailable. If we still can’t reach the Care Call Recipient, we will text the primary Emergency Contact to advise them of the situation.
- Full Support Plan only: If there’s still no answer after two consecutive missed scheduled calls, our Support Team Supervisor will be consulted and will determine whether an in-person check-in is advisable.*
- If an in-person check-in is attempted, and no one answers the door, we will contact the police for an official welfare check.
*One in-person check-in per calendar month, when deemed necessary, is available as part of the Full Support Plan. If circumstances require additional in-person check-ins within the same month, these can be provided upon request. Both the Basic and the Full Support Plan have the option of requesting an in-person check-in for a $100 fee per visit.
Most reminder-call services stop at voicemail. We don’t.
Decisions about next steps are made thoughtfully, based on the situation and prior conversations with the Care Call Recipient and their Representative.
This added layer of attention and support provides additional peace of mind, especially for family members living off-island.
7.) Why Choose Auntie’s Daily Care Calls
People sign up for:
- consistency
- reassurance
- real human connection
- the kindness of our Support Team
- local presence on the island
- the confidence that comes from having consistent, caring support in place
You’re not just paying for phone calls. You’re choosing peace of mind.
8.) What You Can Expect from Auntie’s Daily Care Calls
People don’t just get reminders. They get relationship-based phone support tailored to their needs.
9.) What We Offer (Two Simple Plans)
We keep it easy to understand: two plans, both with the same level of care and attention. All calls are made by an auntie from our Aloha Support Team—a consistent, familiar voice who becomes part of the call recipient’s daily rhythm. Calls usually run 3 to 5 minutes, depending on what the person needs at that moment.
A.) The “Basic Daily Support” Plan — $50/week (billed monthly)
One friendly check-in call every day. Short, helpful, personal. Perfect for someone who just needs that “one moment” reminder or check-in each day.
B.) The “Full Support” Plan — $100/week (billed monthly)
Three calls a day—morning, midday, and evening—with call times adapted to each recipient’s routine or needs, when possible.
This can help keep call recipients on track with medications, wellness routines, and scheduled activities. Great for anyone who needs a little more structure and support.
10.) Weekly Update Option — Additional $150/month
Designed for the Call Recipient Representative—or other designated contact—seeking an added layer of connection and information.
Includes:
- Weekly update (email or text, your choice)
- One call per week with the same dedicated auntie (5 to 10 minutes)
- The option to submit a question or concern to be addressed during the next update call
- The ability to request a preferred day and time window, subject to auntie availability
This optional add-on helps keep those involved informed, connected, and reassured—especially when distance makes regular involvement more difficult.
11.) Closing Thoughts
In a world where so many feel isolated or forgotten, one caring voice—every day or several times a day—can make a real difference.
Knowing someone from Auntie’s support team is looking out for your loved one can be deeply reassuring.
Auntie’s Daily Care Calls is more than a service—it’s a daily source of reassurance and support. It can allow individuals who value their independence to continue living in their own home. Our goal is to help make that possible.
12.) Next Steps and Contact Info
If you would like to learn more or talk through whether this service is a good fit for you and your loved one, we invite you to reach out. We are happy to answer your questions and discuss available options. Call us at 808-785-2845.
Auntie’s Daily Care Calls
Serving Hawai’i with the spirit of aloha.
Telephone: (808) 785-2845
Email: auntiesangelshi@gmail.com
Website: https://www.auntiesangelshi.com